The Illusion of Choice How Streaming Bundles Mirror Cable TV’s Past Mistakes

The Illusion of Choice How Streaming Bundles Mirror Cable TV’s Past Mistakes – The Paradox of Abundance How More Options Lead to Less Satisfaction

man holding black Android smartphone, This is one of the three photographs from a series that I clicked to portray “The three wise monkeys” in the modern era.

In a world where endless possibilities are presented as a sign of freedom, we encounter a perplexing truth: “The Paradox of Abundance.” This paradox unveils how a multitude of options can paradoxically diminish our satisfaction. This phenomenon becomes clear when we differentiate between two types of decision-makers: maximizers who relentlessly seek the optimal choice, and satisficers who are content with a choice that adequately fulfills their needs. When confronted with an overwhelming array of choices, individuals can experience heightened stress, anxiety, and a lingering sense of regret, haunted by the fear of missing out on superior alternatives. This mental toll, stemming from excess choice, has broader implications for our overall contentment, intertwining with the contemporary philosophies that fuel entrepreneurial pursuits and raising questions about the impact of modern convenience on our well-being. Just as the streaming industry is replicating the errors of traditional cable television, the struggle of consumers to navigate excessive choices emphasizes the importance of a more deliberate and conscious approach to the decisions we make in our increasingly intricate modern lives.

Barry Schwartz, a psychologist, has highlighted a fascinating phenomenon he calls the “paradox of choice.” Essentially, it suggests that having too many options can actually cause us stress and lead to a decrease in satisfaction, rather than the expected boost in happiness. This impacts our mental state and how effectively we make decisions.

When faced with an overload of options, we experience what’s been called “decision fatigue.” This leads to a decline in productivity and the increased likelihood of making choices that aren’t ideal. This is supported by studies like one on jam flavors: people who had 30 choices were less content than those with just six, which shows how our preferences don’t always align with what we might assume.

Looking at it through an anthropological lens, societies with fewer choices often show a stronger sense of community. Shared experiences and group decision-making appear to increase satisfaction and feelings of belonging. This stands in contrast to the isolating feelings that can accompany having a plethora of options to consider.

From a business perspective, corporations use this paradox for their benefit. They encourage bundles and subscriptions by playing on our fear of missing out. This suggests a high level of sophistication in how they understand and manipulate human psychology.

From a philosophical standpoint, the weight of countless choices can lead to deeper questions about who we are and what we truly value. This can be particularly difficult when navigating a saturated marketplace trying to find options that align with our real preferences.

Historically, the evolution from localized markets with a limited array of choices to the massive selection available through online shopping showcases a shift in cultural beliefs. There’s been a movement towards prioritizing individual choices over a simpler, community-driven way of life.

Research into brain activity indicates that our reward system can become overstimulated when bombarded with too many choices. This produces a counterintuitive situation where our feeling of freedom increases, but at the same time, we experience less satisfaction.

The implications for entrepreneurship are that the abundance of business start-up choices can be overwhelming. Potential business owners might find themselves caught in “analysis paralysis,” overthinking their choices instead of taking action, hindering their venture’s progress.

Finally, regret becomes more common when we have more options to choose from. We’re more likely to dwell on our decisions and consider the ‘what ifs’ of other potential choices, further decreasing overall satisfaction. This cycle reinforces the central paradox—the more we have to choose from, the less fulfilled we feel.

The Illusion of Choice How Streaming Bundles Mirror Cable TV’s Past Mistakes – Bundling Strategies Reviving the Cable TV Business Model

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The return of bundling strategies in the realm of entertainment, mirroring the tactics of traditional cable television, presents a fascinating case study in consumer behavior and the pitfalls of prioritizing profit over genuine satisfaction. As streaming platforms grapple with the challenges of high churn rates and the ever-increasing competition for viewers, they’re embracing the familiar tactics of bundling services, much like the cable providers of yesteryear. This “Great Rebundling,” while seemingly a smart business move for maximizing revenue and subscriber retention, ultimately risks falling into the same traps that led to consumer dissatisfaction with cable television. It reinforces the concept of the paradox of choice, where the overwhelming number of options offered through these bundles, in the pursuit of appealing to the widest audience, actually diminishes the overall experience. The emphasis on generating profits and increasing market share can sometimes overshadow the foundational human desire for genuine choice and experience, leading to an environment where the illusion of choice overshadows authentic satisfaction. This trend is not without implications for entrepreneurial endeavors and the broader social context. It suggests a society increasingly characterized by a constant pursuit of excessive options that can potentially erode a sense of shared experience and authentic fulfillment, potentially leading to feelings of isolation and lack of belonging. Ultimately, it prompts reflection on whether the contemporary push for convenience and endless possibilities truly enhances our lives or merely perpetuates a cycle of superficial choices and consumer dissatisfaction.

The cable TV model, once dominant, saw a shift from a few basic channels to massive bundles with hundreds of options, many of which go unused. This trend hints at a broader shift in how we consume, often driven by a desire for perceived value, leading to overspending and potentially less satisfaction.

Research suggests a high percentage of cable subscribers aren’t happy with their bundles, yet switching is difficult due to the sheer volume of choices. This inertia, born of choice overload, helps maintain the existing system despite dissatisfaction, mirroring how past cable strategies influenced consumer behavior.

Streaming services, facing their own challenges with customer churn, are utilizing similar approaches, reminding us of “cancel culture.” The fear of missing out on beloved content—a tactic honed by cable TV—continues to play a role in keeping subscribers despite their grievances.

Our brains, it seems, aren’t designed to effortlessly process an endless stream of decisions. Too many streaming bundle choices can overwhelm cognitive capacity, leading to poorer decisions and greater feelings of missing out on better alternatives. It’s a fascinating example of how modern convenience, paradoxically, can hinder our ability to make effective choices.

From a societal standpoint, cultures with fewer choices sometimes exhibit higher social cohesion and a stronger sense of community. These findings contrast with individualistic societies flooded with options, where discontent and a sense of isolation can arise. Perhaps less choice fosters a stronger sense of connection and contentment.

History seems to repeat itself. Just like cable TV’s dominance, streaming bundles are rising in prominence, hinting that media consumption follows a cyclical pattern. This begs the question: are we doomed to revisit these similar patterns of abundance and, ironically, the resulting lack of satisfaction?

The philosophy of consumerism gets challenged when we realize that increased choice doesn’t always mean greater freedom. Instead, overwhelming options can create a sense of paralysis, making it harder to understand what we truly value and desire. This is particularly pertinent in our current media environment.

Companies are adept at using the fear of missing out (FOMO) in their bundling approaches. This psychological tactic drives subscriptions, but also perpetuates the cycle of regret that follows many purchasing decisions. It’s a clever strategy that manipulates our inherent desires and concerns.

Interestingly, countries with tighter media controls and fewer choices often have stronger brand loyalty and content attachment. These findings suggest limitations can paradoxically cultivate consumer satisfaction and brand affinity. This is in stark contrast to the free market abundance that we observe today.

The landscape for startups is tough when the playing field is saturated with options. Founders find themselves stuck in a kind of “strategic paralysis,” endlessly refining their ideas instead of executing them. This can lead to a slower pace of innovation and productivity, hinting at how excessive choice can hinder entrepreneurial progress.

The Illusion of Choice How Streaming Bundles Mirror Cable TV’s Past Mistakes – Consumer Loyalty in the Age of Streaming Fragmentation

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The current era of streaming has brought about a surge in available services, yet this abundance has ironically led to a decline in consumer loyalty. Viewers are faced with a bewildering array of choices, with many finding themselves subscribing to numerous platforms, only to later cancel some due to cost or complexity. While the re-emergence of bundled streaming packages might seem like a smart business strategy, it mirrors the mistakes of traditional cable television. This resurgence of bundling, aimed at boosting revenue and retention, runs the risk of replicating the very dissatisfaction that drove viewers away from cable in the first place. The constant need to navigate pricing, features, and content across different services has brought about an era of decision fatigue, pushing viewers to a point of frustration. We find ourselves in a landscape where the original promise of a vast, easily accessible library of entertainment has instead created a confusing and sometimes costly consumer experience. This trend calls into question whether this notion of choice genuinely elevates satisfaction, or if it merely perpetuates a cycle of dissatisfaction, echoing historical anxieties about consumerism. In this environment, the notion of choice itself becomes a double-edged sword, not just affecting entertainment choices but raising larger questions about how we experience connection and community in a world where endless options abound.

The current streaming landscape, while seemingly offering vast choice, is experiencing growing pains. A large portion of survey respondents (20%) admit to subscribing to too many services, highlighting a potential disconnect between the promise of choice and actual satisfaction. This churn, with 39% canceling a service and 55% joining new ones in the past six months, mirrors the past churn rates seen with cable television. While younger demographics (18-54) overwhelmingly prefer streaming, this doesn’t mean the shift is completely seamless. Consumers are now spending more than two-thirds of their viewing time on streaming, using about 7 services each month on average. However, this increase in service usage doesn’t always translate to increased satisfaction.

The sheer number of options, with an average of 4.3 paid services and 2.8 free services actively used, seems to be reaching a point of saturation. The industry is responding by shifting focus to metrics like Average Revenue Per User (ARPU) and churn rates, showing a clear concern for profitability in a highly competitive market. Rising prices, coupled with broader economic concerns, contribute to consumer frustration and a sense of being overwhelmed by choice. This sentiment is amplified by the fact that a majority (64%) of survey respondents indicated a preference for a bundled streaming service, seeking simplification in a seemingly endless ocean of content.

The initial allure of limitless choices in the streaming world has given way to a complex challenge for consumers. We’re seeing a shift away from the perceived benefits of individual selection toward a renewed appreciation for a more curated experience. This pattern mirrors the past, with the current streaming landscape beginning to resemble the early days of bundled cable TV, a model that consumers often found limiting and frustrating. It begs the question: Is the pursuit of maximum choice ultimately leading to a diminished experience, rather than the increased satisfaction initially expected? This trend, coupled with the increasing complexity of the market, hints at the possibility that the illusion of choice in streaming might eventually backfire, resulting in a similar cycle of dissatisfaction seen in cable TV’s past. It’s a fascinating problem in consumer behavior that has implications across a range of fields, from the evolution of media consumption to the wider implications of consumer psychology and its impact on innovation and entrepreneurship.

The Illusion of Choice How Streaming Bundles Mirror Cable TV’s Past Mistakes – The Evolution of Content Distribution From Cable Monopolies to Digital Oligopolies

The journey of content distribution has undergone a dramatic transformation, moving from the era of cable television monopolies to a new landscape dominated by a few powerful streaming companies—a shift that can be described as a digital oligopoly. This evolution has brought about a paradox of choice, where the sheer number of streaming options, while seemingly offering greater freedom, can lead to a sense of overwhelm and dissatisfaction, mirroring the complaints of consumers who felt trapped by cable TV packages. The power dynamics within the media industry have also shifted, with a small number of streaming giants holding significant sway, similar to how cable providers once controlled the flow of entertainment into our homes. This concentration of power, coupled with the re-emergence of bundling strategies, prompts us to examine whether true consumer choice is being sacrificed in the pursuit of broader market reach.

The implications of this transition extend beyond entertainment choices. It touches on deeper societal questions about the nature of individual autonomy and the potential erosion of community and shared experience. The challenges faced by viewers grappling with a bewildering array of options reflect broader cultural dilemmas about the human condition in the face of abundance. Entrepreneurs and viewers alike might need to rethink how we measure true satisfaction in our engagement with entertainment and consider whether the convenience of seemingly endless choices actually enhances our experience or simply creates another form of dissatisfaction.

The shift from cable TV’s centralized control to a few dominant streaming players mirrors a recurring pattern in communication history—a cycle between concentrated power and more distributed information flows. It’s like the constant tug-of-war between centralized empires and the rise of more decentralized social structures. However, this shift hasn’t truly democratized media.

New streaming entrepreneurs face a significant challenge despite the technology’s potential for a vast array of content: the high barriers to entry. Producing or securing engaging content is expensive, making it hard for smaller players to compete effectively and fostering a limited pool of truly novel ideas. It feels like a modern version of the historical guild systems that hampered innovation in some fields for centuries.

Surprisingly, research indicates we might be happier with fewer choices. When confronted with a mountain of content on a streaming service, our minds become bogged down. This cognitive overload can lead to indecision and even a decrease in enjoyment, contrasting with the anticipated boost in satisfaction we associate with freedom of choice. It’s a bit like the ‘paradox of choice’ we’ve been exploring – the more options, the less fulfilled we may feel.

The psychology of ‘fear of missing out’ (FOMO) plays a big role in how we navigate streaming. This emotional response tempts us into signing up for multiple services, even if we rarely use them, resulting in a sense of dissatisfaction that echoes cable TV’s past. We’re trapped in a loop, chasing the ideal choice we might miss if we don’t subscribe to everything. It is very reminiscent of religious conversion tactics in world history.

Historical patterns of industry consolidation offer a parallel. We’ve often seen industries, after periods of increased competition, eventually return to a more concentrated state. Streaming is no exception. Larger players are swallowing smaller services and producing exclusive content, narrowing our options. There is a clear parallel between this and the centralization and subsequent decentralization of religious authority that has occurred repeatedly throughout history.

Studies suggest that societies with a more limited media landscape can foster a stronger sense of shared culture and social connection. The modern streaming environment, with its endless scroll of content, could be diminishing our shared experiences and contributing to a sense of individual isolation in a very large “tribe”. The feeling of disconnect is similar to some critiques of modern societies and the loss of traditional practices.

The use of algorithms for content recommendations is a two-sided coin. While helpful for finding content relevant to our tastes, these algorithms can reinforce “echo chambers,” limiting our exposure to diverse viewpoints. Instead of encouraging exploration, they shape our preferences in ways we may not be fully aware of, acting as a form of “digital social engineering” which many religious leaders tried in the past.

Brand loyalty has taken a strange turn in the streaming age. Consumers feel locked in, subscribing out of habit or perceived convenience rather than genuine satisfaction. This sense of being trapped recalls a similar dynamic found in the cable TV era. It is much like the “Stockholm Syndrome” where people begin to identify with or even have positive feelings toward the people who have caused them harm.

Streaming services utilize a “fear of loss” strategy, encouraging subscriptions based on the fear of missing out on content rather than building loyalty on genuine satisfaction. Studies show that we regret missed opportunities more than we enjoy our actual choices. This “fear-based marketing” has a dark parallel to the manipulation tactics employed by certain religious cults or extreme political groups through history.

The complexities of the modern streaming market have a lot in common with the rise of overly intricate financial products in the past. The resulting consumer confusion eventually led to widespread frustration and demands for simpler systems. It’s possible that the streaming landscape might follow a similar path toward greater clarity and consolidation, much like the modern attempts at a “one world religion” or a unified global system of government in the 20th and 21st century.

The Illusion of Choice How Streaming Bundles Mirror Cable TV’s Past Mistakes – Economic Implications of Streaming Bundles on Media Companies

a person holding a smart phone with the apple tv plus logo on it, Watching Apple Tv, Apple tv logo on smartphone.Dhaka,Bangladesh 13 January 2024.

The economic landscape of streaming is significantly impacted by the adoption of bundled packages, leading to a situation eerily reminiscent of traditional cable television. Media organizations are increasingly embracing the strategy of bundling their streaming services to attract and retain subscribers, particularly by offering appealing price points. However, this drive towards bundling, fueled by the desire to maximize profits in a fiercely competitive environment, carries the potential to recreate the same dissatisfaction that plagued cable television’s dominance. The allure of perceived value and extensive content options within bundles may inadvertently lead to a feeling of being overwhelmed, undermining the very satisfaction that consumers seek. This mirrors historical trends in which the perceived freedom of an abundance of choices ultimately diminishes satisfaction and possibly fuels a sense of unease and discontent.

This dynamic raises critical questions regarding the true understanding and implementation of consumer needs within this new wave of entertainment delivery. While seemingly offering an array of options, these new bundled services may simply represent a continued emphasis on profitability over fostering genuine engagement and a sense of connection with content. The larger societal impact of this evolution is a concern, as the streaming landscape, similar to the cable era, fragments our experiences and potentially diminishes the ability of individuals to find a sense of community and shared enjoyment through media consumption. These trends encourage reflection on how media organizations leverage the illusion of choice and invite us to contemplate the value we place on genuine engagement with entertainment within this environment.

The surge in streaming bundles reflects a noteworthy economic shift, with subscription models now dominating entertainment revenue, accounting for roughly three-quarters of the total. This mirrors historical shifts, like the transition from owning to renting movies during the video rental boom. It’s fascinating to observe how consumer habits evolve, driven by various factors, and how this influences industries.

The bundling strategy cleverly exploits the human tendency to fear missing out, a well-studied psychological phenomenon. This FOMO often leads to impulsive purchases, pushing individuals to subscribe to multiple streaming services, even if they’re not entirely satisfied. The implications for consumer behavior are intriguing, illustrating how easily our decision-making can be swayed.

However, this vast array of choices isn’t always beneficial. Individuals exposed to numerous streaming options experience a cognitive overload, leading to decision fatigue. This makes it difficult to make choices that truly fulfill our needs, hinting at a broader issue of how too much choice can impact our satisfaction. It’s a dynamic we’ve observed throughout history with certain markets and, if not understood properly, can be problematic.

This renewed bundling, unfortunately, has eroded customer loyalty, similar to what happened in the later stages of the cable television era. With consumers juggling an average of 7 different services, about 40% feel overwhelmed and are prone to churning. This disparity between expectations and reality raises questions about the actual effectiveness of such bundling strategies. It’s a bit of a paradox where providing endless choices can lead to less satisfaction and loyalty.

The rise of a small number of dominant streaming services echoes a historical pattern of industry consolidation. We’ve witnessed similar dynamics across various sectors, including telecommunications and agriculture, raising concerns about the potential for monopolistic practices. It’s as if history, with its cycles of competition and consolidation, is repeating itself in this new digital age of entertainment.

Interestingly, abundant streaming options can isolate us socially. Research suggests that more diverse entertainment leads to less community involvement. This aligns with some observations about the impact of increased individualism in societies throughout history. We’re experiencing the consequences of these individual choices on a large scale, impacting our social bonds and connections.

Streaming platforms rely heavily on recommendation algorithms to direct users. While helpful for finding content aligned with our preferences, these algorithms can create filter bubbles, limiting our exposure to novel or contrasting viewpoints. It’s similar to the historical dynamics we’ve observed where specific groups or authorities control access to information and influence perspectives.

With more choices comes greater regret for missed opportunities. It’s a curious aspect of human psychology, where we tend to dwell on what we didn’t choose more than what we did. This mirrors similar tendencies in areas like housing or automotive purchases, showing how the act of choice itself can influence our emotional state.

Bundling and the concentration of content could lead to a homogenization of cultural expressions, as major platforms prioritize predictable content that maximizes profits. This can stifle diversity and individuality, a risk we’ve seen in other industries throughout history. If the pursuit of profit overrides the goal of diverse offerings, it can have detrimental effects on the richness of cultural landscapes.

New media startups face substantial obstacles in today’s environment. The significant barriers to entry and the focus on optimized efficiency over creative risk-taking create a situation akin to the historical guild systems that often stifled innovation. Aspiring entrepreneurs in the streaming industry might experience “strategic paralysis,” struggling to launch new projects in a market dominated by established players. This illustrates how the pursuit of ‘convenience’ for customers may create hurdles and stagnation for new ideas.

By examining the economic, psychological, and historical aspects of streaming bundles, we uncover a complex relationship between choice, satisfaction, and consumer behavior. The implications extend far beyond entertainment, inviting us to contemplate how these trends affect our social connections and even our cultural landscape. Understanding these historical patterns and psychological biases might guide us towards building a more meaningful and satisfying relationship with the entertainment we consume.

The Illusion of Choice How Streaming Bundles Mirror Cable TV’s Past Mistakes – Anthropological Perspective on Viewing Habits in the Streaming Era

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Within the streaming realm, an anthropological lens reveals a fascinating dynamic surrounding viewing habits—one where the illusion of choice can actually diminish satisfaction. While a wealth of streaming services promises unprecedented access to diverse content, it concurrently breeds a sense of cognitive overwhelm and disconnection from shared experiences. This trend echoes patterns seen throughout history, where abundance, rather than fostering contentment, can lead to heightened anxieties and a feeling of being lost in a sea of options. The anthropological perspective compels us to consider how streaming technologies are transforming our engagement with media, potentially eroding traditional communal viewing practices in favor of individually curated experiences. The sheer volume of choice, while seemingly empowering, highlights a potential disconnect between the promised freedom and the reality of fulfilling experiences. As we move forward in this era of abundant content, a deeper understanding of our relationship with media and the pursuit of meaningful engagement becomes crucial to counterbalance the potentially isolating aspects of endless possibilities.

From an anthropological lens, the way we consume streaming content today reveals fascinating parallels to historical patterns of human behavior. Streaming platforms, in their efforts to keep us engaged, are tapping into our inherent need for shared experiences. Historically, societies with a common cultural touchstone, like shared viewing habits, often demonstrate higher levels of happiness and a stronger sense of belonging than those where individuals are more isolated in their media consumption. It seems that this innate human desire hasn’t faded in the age of individualized screens.

This notion of shared experience connects to the pervasive phenomenon of the “fear of missing out,” or FOMO. It’s not simply a modern psychological quirk, but rather has deeper roots in historical events, particularly within religious conversions and societal dynamics. Historically, individuals frequently felt compelled to align their choices with community norms and values, sometimes sacrificing personal preference to maintain belonging or achieve a certain social standing. This is akin to how modern streaming bundles can influence viewers. They create a sense of ‘in-group’ pressure to stay engaged with a variety of content, even if that content doesn’t fully align with our preferences.

Research indicates that cultures with fewer choices tend to exhibit more robust interpersonal relationships and tighter community bonds. This suggests that our current streaming age, with its endless array of options, might unintentionally contribute to greater social isolation and a decline in shared experiences. We are, in a way, trading shared rituals and community bonds for the illusion of limitless personal choice.

The move towards bundled streaming packages can be seen as a step backward in terms of consumer freedom, echoing earlier periods in history when individuals faced limitations on their choices, much like the controlled information flows managed by powerful institutions or religious authorities. It raises the question: Are we essentially trading one set of limitations for another?

Furthermore, cognitive science suggests our brains aren’t designed to manage an infinite number of choices. The average individual has a cognitive limit of about seven pieces of information before decision fatigue kicks in. Yet, most of us are navigating a landscape of multiple streaming services, exceeding this threshold and leading to poorer choices and less satisfaction. This aligns with other studies that found the quality of decisions declines when faced with overwhelming options. It makes one wonder if all this “choice” is truly beneficial.

The rise of a few dominant streaming services has created a situation reminiscent of the old guild systems of history. While, on the surface, it seems easier than ever for consumers to access a diverse range of entertainment, this digital oligopoly has, paradoxically, erected new obstacles for budding streaming entrepreneurs. Producing original content or securing rights is expensive and challenging, creating an environment where innovation is potentially stifled by existing players.

There’s a clear link between having a vast number of options and experiencing heightened regret. Studies have shown that when people are confronted with an abundance of choices, their satisfaction diminishes. This regret is often linked to what we didn’t choose – the “what ifs.” This reinforces the idea that having more doesn’t always translate to increased happiness. We see parallels in historical market bubbles, where individuals are drawn into a whirlwind of enticing options only to face the consequences later.

Economically, the bundling strategies we observe in the streaming industry are reminiscent of past industry consolidations. Companies often repeat the same errors of earlier models, suggesting a cyclical nature to consumer choices and how markets can sway preferences through bundled offers. The bundling strategy in cable TV initially fostered growth, yet ended in a similar churn cycle.

The algorithms that power streaming platforms are not just helping viewers discover new content, they’re also contributing to a kind of “digital social engineering.” By constantly shaping what we see and what we interact with, these algorithms influence our perceptions and choices in ways we may not be entirely conscious of. This reminds us of historical instances where controlled information shaped narratives and guided public thought, much like many religious leaders historically used information to control their adherents.

Intriguingly, research has discovered that individuals experience a surprising boost in contentment when confronted with fewer choices, rather than more. This challenges the traditional view that an abundance of options leads to greater happiness. It seems there might be a profound, perhaps ancient, desire for simplicity in the face of a constantly complex digital landscape.

The research on streaming habits is just the beginning. There is still much to discover about how this environment affects our mental well-being, social interactions, and our overall cultural landscape. We are all participants in this experiment, and the insights gleaned from a thoughtful approach to understanding media consumption have broader implications for everything from entrepreneurship to how we build social bonds.

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